Improve GenAI accuracy by 30% with Lettria’s Knowledge Studio. Download our free white paper.

How La Poste Solutions Business Enhanced Call Center Efficiency with NLP

La Poste Solutions Business called on Lettria's NLP technology to analyze all call transcripts and automatically enrich its Microsoft Dynamics CRM.
Logo La Poste
Automate your growth

Don’t solve the wrong problems.

Take action quickly, and on the right issues. Lettria allows you to easily understand, route and track information in thousands of reviews.

  • Understand your customers' exact emotions about your product or service, even if there are multiple.
  • Automatically route relevant reviews to the appropriate departments for quick action.
  • Track trends and gain insights through data visualization of reviews on specific aspects.

Main Features

Discover our main features

A team of data science experts
50+ integrations available
Data cleaning platform and API
Open-source-based technology
A team of expert linguists
Secure architecture
4+ years of expertise in AI and NLP
A personalized onboarding
Real-time data transfer

Your customers expect more from you.

71% of customers expect personalised experiences based on past interactions with brands, and 76% feel frustrated when they don’t receive them. It’s up to you to learn what they need.

50%

of customers are likely

to switch to a competitor

after one bad experience.

90 times

per week is how much
the average consumer
mention brands on Social Media

Without Lettria

With ChatGPT

TIME SPENT: 8-12 MONTHS

With Lettria

TIME SPENT: 2-4 WEEKS

Frequently Asked Questions

No items found.

Get started with GraphRAG in 2 minutes

Set up your demo